Ordering Terms and Conditions
Order carefully, returns cost both time and money.
- IMPORTANT - Determine if Flex letters or Rigid letters. Each has its own proprietary sign track and are not interchangeable. Click here for help
- Does your sign have DOORS on it? Click here
- If you are ordering replacement letters, measure your existing letters! The old carpenters axiom of “measure twice, cut once” also applies to ordering.
- Individual letter orders are custom orders, and not returnable.
- Have a sign but no letters? Click here for help
- Guessing at the size forfeits the right to return.
- Credit on returns will be minus a 15% restocking fee and the true shipping cost of getting that product to you. “Price Includes Shipping” only applies when the purchase is kept.
|Letter Size: Height of printing on the panel.||Back Size: Height of back (panel) the letter is printed on. This is what fits into the sign track.|
For a complete explanation of our “Return Policy”, go to: Shipping, Return and Privacy Policies
If you have any questions about any of the above, please contact us.